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Business Development Manager - Maintenance & SLA

UK · UK Full time · Remote
£45k – £55k

Benefits

  • £45,000 to £55,000 basic salary with OTE up to £90,000
  • Performance-related bonus or commission structure
  • Comprehensive company benefits package
  • National autonomous role with long-term career progression
  • Opportunity to build and shape a new service division from the ground up

Introduction

A specialist engineering and field services business is seeking a Business Development Manager to establish and grow a new Maintenance & SLA division. This high-impact role focuses on developing maintenance, breakdown response, and SLA solutions across automation and intralogistics environments. You will shape the service offering, secure key accounts, and build a scalable recurring-revenue model.

Responsibilities

  • Validate market demand across end users, 3PLs, retailers, manufacturers, and OEMs
  • Develop service offerings for planned maintenance, breakdown response, and SLA contracts
  • Build robust pricing models for call-outs, planned visits, retainers, and agreements
  • Secure pilot customers and convert technical requirements into commercial scopes
  • Build a qualified pipeline for recurring maintenance and national service contracts
  • Support service mobilisation, customer onboarding, and operational delivery processes
  • Define technician coverage, subcontractor strategy, and response models
  • Report pipeline, recurring revenue, and margins to senior management

Requirements

  • Proven business development experience selling technical service, maintenance, or SLA contracts
  • Industry background in automation, intralogistics, material handling, or manufacturing engineering
  • Track record of developing service scopes, commercial pricing models, and recurring revenue
  • Understanding of technician deployment, response coverage, and subcontractor management
  • Strong commercial credibility with engineering, operations, and procurement stakeholders
  • Full UK driving licence and willingness to travel nationally

How to apply

If you'd like to hear more about this role, click Apply with CV and a specialist recruiter will be in touch.